Please go to :
start > run > then in the open box Type in and enter the following
it will start the windows malicious software removal tool
do a full scan and you run a scan with malwarebytes . you can get malwarebytes here, this is a direct download link so you should have no trouble getting it. click on this link ↓ and then select run. http://www.malwarebytes.org/affiliates/2… install it and then update it, then run a full scan and remove everything it finds. some viruses will try to disable it so if malwarebytes will not start up then go into the folder it is in and rename the mbam file to XXX then double click on the file you just renamed to start it up. After you have used malwarebytes then do this online scan.
to make sure you have nothing else hiding away.
preferably in safe mode with networking.